What is a characteristic of role-based case management?

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A characteristic of role-based case management is that it centers on the roles the case manager is expected to perform. This approach emphasizes the specific responsibilities and tasks that a case manager must fulfill to effectively support clients. By focusing on these roles, case management becomes more organized and effective, allowing for clear delineation of duties and ensuring that all necessary aspects of client care are addressed.

This approach is particularly important because it enables case managers to specialize and gain proficiency in their assigned roles, ultimately improving service delivery. Role-based case management also facilitates collaboration among different professionals involved in a client's care, ensuring that all team members understand their responsibilities and can work together more harmoniously to support the client’s needs.

In contrast, while community involvement can enhance case management, it is not a defining characteristic of the role-based approach. Similarly, focusing on a single point of service delivery does not encompass the breadth of responsibilities that may be present in role-based case management. Finally, while trained professionals are essential in this field, role-based case management is not limited to professionals alone; it can involve various stakeholders, making the context of the approach broader than the definition might imply.

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