What is the purpose of an Expediter in case management?

The purpose of an Expediter in case management is to navigate and resolve issues related to service delivery. This role is essential in ensuring that clients receive timely access to the services they need, often acting as a liaison between clients and service providers. By resolving logistical issues, addressing barriers to service access, and coordinating between various resources, an Expediter enhances the efficiency of the care process.

An effective Expediter is proactive, addressing potential complications that could delay service delivery and ensuring that clients do not face unnecessary obstacles in their path to receiving services. This focus on facilitation and resolution is critical in achieving positive outcomes for clients in the case management process.